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Returns / Exchange

As a start up, Paranormal Gift Shop can't afford to offer free prepaid return shipping label yet and manage many exchanges...

We will do our best to make sure every product has a clear description, so you always know what you are buying...

That said, we will not offer free exchange if you mistakenly buy the wrong size or item. The same thing applies if in the end, you don't like the product. (which we do our best so that it doesn't happen!)

To help our customers to get the right size, we offer on specific products such as Hoodies and Girl T-shirts, a size chart.

If WE make a mistake on your order, we will make sure to provide you as soon as possible with the right product or size. If that situation occurs to you, reach us via the contact page.

We are doing our best to offer the best experience and be sure that customer service is a priority for us!